FAQ

Services

How can I subscribe to your blog?

Answer: 
Use our newsletter subscription section or click here to subscribe to our blog.

How can I apply for a job with you?

Answer: 
Visit our “Career” page and check out the opening in our company. You can also post your resume and personal details using the “Click Here” button at the bottom of the page.

Do I need to sign a Non-Disclosure Agreement (NDA) to work with you?

Answer:  
No client is asked to sign an NDA with us; however, we are open to signing NDAs for our clients.

How can I get a custom quote or a free consultation for my requirement?

Answer: 
Call us at 604-601-3431or request a free estimate through our request a quote form.

 

What do you include in your monthly reports for the clients?

Answer: 
Each unique project has a custom report generated for the client. Depending on the services offered to the client as per their requirement, the report includes performance tracking and reports on search engine optimization, PPC, social media optimization, etc. Some of the details included are traffic count, traffic source, bounce rate, conversions, lead details and also other ROI (return on investment) results.

What payment options are available with you?

Answer: 
We accept payments via credit card, cheque and wire transfer. For other details or assistance, call us at 604-601-3431.

How do you go about deciding the targets for a project?

Answer: 
The initial web design and SEO consultations are conducted to discuss the goals and objectives of a project. This is followed by the development of strategies and a roadmap to help in achieving these targets. We keep in mind both the immediate as well as long-term goals of a business while strategizing the branding and promotional plan.

What is your background?

Answer: 
For the past 7 years, we have been offering the best of digital services to more than 200 clients across divergent verticals including finance, legal, real estate, health and fitness, medical, travel, education, automotive, hospitality, diet and nutrition, construction, home décor, jewelry, photography, events, security, home improvement, environment, furnishings, branding and advertising solutions etc.

What recognitions and awards have you received?

Answer: 
We have awarded by some of the prestigious names in the business such as
Canada’s Top SEOs,

Can you name some clients your have worked with?

Answer: 
We have worked with a wide clientele over the years with exceptional results and satisfaction. Some of these include Amazon, Intel, Travelocity, Flight Centre, Go Voluntouring, Gold’s Gym, Ticket Network, Lifemate, Hospitality Designs, Young Drivers of Canada and others.

Where is your company located?

Answer: 
We are located at 1500 – 701 W. Georgia Street, Vancouver BC, V7Y 1C6.

Where to get more information on you?

Answer: 
Visit our services page or contact us for more information using the simple form on the contact us page or call us on 604-601-3431.

What services do we offer?

Answer:
We offer top-notch services in various digital disciplines including web design and development, search engine optimization (SEO), local search engine optimization (Local SEO), Paid search engine marketing (PPC), social media optimization (SMO), web analytics and tracking, conversion rate optimization, branding, SEO consultation, email marketing, mobile app development, custom app development and video production.

What are the costs?

Answer: 
Our price depends on the complexity of service required. We offer custom pricing as per the need of each project. For details and price estimates, call 604-601-3431.

SEO Services

When will I see SEO results?

Answer: 
You can see “results” in the form of Google indexing your website or improvement in keyword ranking in as little as a month’s time up to 3 months or more depending on the keyword competition and prior SEO methods used. There is no definitive answer to this; however, we use our experience and expertise to give you the best possible estimate.

What is the difference between SEO and SEM (Search Engine Marketing?

Answer: 
SEM is a broader term that includes SEO. SEM includes SEO, PPC (Pay Per Click), Local SEO as well as other search engine related services.

Do you offer any guarantee?

Answer: 
We do not have guarantee rankings as it is rightly stated by Google itself that no SEO company can guarantee rankings as Google does not share information with 3rd parties. But, the search engine giant recommends hiring agencies that are Google certified. We are a certified Google Partner complying with its best practices and guidelines.

What all would you do to improve my search engine ranking?

Answer: 
We strategize your online marketing campaign based on your goals and objectives that you have set out to achieve. We basically add value to every step of your branding and marketing process. We make your website accessibility and searchability easier and work towards bringing
your website at the top of search results. Right from quality articles to a well-managed corporate blog, we offer you the edge over your competition.

Do I need Search Engine Optimization (SEO) services?

Answer: 
If you have a website that is ranking high enough on the search engines to fetch you quality relevant traffic in good number, then you definitely need SEO services. Quality SEO services also helps in optimizing your website and ensuring a high conversion rate on it. You can make the most of the incoming traffic with on-page optimization as well. Therefore, your website is easily found on the search engines and you also stand a chance to improve on the conversion rate.

What is Search Engine Optimization (SEO)?

Answer: 
Search engine optimization in simple terms is the process used to achieve high ranking for websites on the main search engines such as Google in order to increase the number of visitors on the website. Most internet users do not click past the first few pages of the search engine result pages; hence, SEO services have become mandatory for most businesses to get more visitors and prospects to their websites.

Local SEO Services

When can I get Google Page #1 Ranking?

Answer: 
For average keyword competition, you can see first page ranking for your website in 3-6 months time; however, we strive hard to get the best results in less time using only white hat or good SEO practices.

Can you get me customer reviews?

Answer: 
We go out of our way to increase the number of reviews on your Google Places account; however, we do not indulge in bad SEO practices of buying fake reviews. Such black hat techniques can get businesses penalized by Google. With some time, your reviews and ranking is sure to improve on Google.

How can I appear on Google Maps?

Answer: 
In order to get your business appear on Google Maps, you need to set up a Google Places Business Account and verify your business ownership.

What is Local SEO?

Answer: 
Local SEO is part of the broad SEO services. It is specialized form of search engine optimization that helps in increasing the prominence and visibility of a business within a geographical region. There is impetus laid on improving the ranking of geographical keywords. We use local SEO to bring higher ranking for local keywords in the organic search results.

Can you help as my site, it was penalized by Google?

Answer: 
Yes! If you have Google penalty issue, then we are here to help you! We help you resolve the issues as well as regain your ranking. It is achievable and takes a few months or less depending on the complexity of the penalty.

What if nobody clicks on my ads?

Answer: 
If you do not get any clicks for your ad, then you don’t have to pay anything.

Will I have access to my PPC results?

Answer: 
We provide you periodic PPC campaign reports to help you analyze the performance of a particular campaign and stay in the loop. You can receive weekly or monthly reports as per your request.

What kind of PPC services do you use?

Answer: 
We use Google Adwords, banner ads, and remarketing services as well.

Do you use long tailed keywords?

Answer: 
We use a great deal of long tailed keywords to get the best results.

What is a landing page?

Answer: 
A landing page is a website page that serves the SEO purpose of capturing visitor information through a contact form et al.

What is a Google quality score?

Answer: 
Google quality score is a rating given by Google corresponding to the relevance of ads, keywords and landing pages to a person seeing them. High Google quality score means that your ad, keyword or landing page is seen as valuable and relevant by Google.

What is an impression?

Answer: 
An Impression is the number of times an ad is displayed on a website.

Will a PPC campaign affect my organic rankings?

Answer: 
A PPC campaign does not affect organic rankings.

What is Pay-Per-Click (PPC)?

Answer: 
It is a form of online paid advertising where we pay ad channels such as Google and Facebook to run PPC campaigns where users click on our ads. Google Adwords is a type of PPC advertising.

Social Media Marketing Services

What is Social Media Marketing (SMM)?

Answer: 
Social media marketing is the use of social media sites such as Facebook, Twitter, Google+, Pinterest etc to gain relevant website traffic and visibility on a wide scale.

What social networks do you use?

Answer: 
We use the leading social networks for marketing which include Facebook, Twitter, Google+, Pinterest, Tumblr and more.

What is the difference between SMM and SEM?

Answer: 
SMM is used to increase relevant traffic from social media platforms such as Facebook, Twitter, Google+ etc, where as SEM brings traffic from search engines such as Google.

Web Analytics & Call Tracking Services

What is Call Tracking?

Answer: 
Call tracking helps in tracking and measuring the result of online marketing efforts. It helps to analyze the lead generation resulting from different online marketing methods.

Can call tracking help in tracking my display ads?

Answer: 
Yes, call tracking helps in tracking display ads and a variety of other marketing efforts.

Are call tracking results visible in Google Analytics?

Answer: 
Yes, call tracking can be integrated in your Google Analytics.

What are Web Analytics?

Answer: 
Web analytics is the measurement, collection, analysis or reporting of web data to track, analyze and optimize behavior of visitors on the website for improving conversion rate.