24/7 AI Receptionist & Chatbot
What It Does
A 24/7 AI receptionist embedded on your website. It answers customer questions, qualifies leads, books appointments, and knows your products and policies. The knowledge base lives in your admin panel — update it and the chatbot knows, with no re-training or developer required.
How It Works
01 — Intent Classifier (OpenAI AgentKit): routes each message as FAQ, lead, complaint, booking, or escalation.
02 — Knowledge Retriever (ChromaDB over KB): pulls relevant context, auto-indexed whenever the KB updates.
03 — Answer Agent (AgentKit + GPT-4o): replies in your brand voice, cites the KB, and never invents answers.
04 — Lead Qualifier: collects contact info conversationally, then validates and scores the lead.
05 — Booking Agent (Calendar API): offers slots, books, and confirms via Google, Outlook, or Calendly.
06 — Escalation Agent (Slack/email/ticket): hands off when a request is outside the KB or a human is asked for.
07 — Admin Panel & Logger: self-service KB management, conversation logs, and prompt tuning.
Human-in-the-loop: a real-time takeover button, and every conversation is logged.
Give every visitor an always-on assistant that your team keeps current from a single admin panel.
- Always-on, 168 hrs a week
- Team-owned, self-service KB
- Answers, qualifies, books, escalates
- CRM & calendar integration
- Multilingual auto-detect
- Real-time human takeover
Why 24/7 AI Receptionist
4.2x the coverage
Go from 40 hours of staffed coverage a week to a full 168 — always on, day and night.
A fraction of the cost
Replace a $40k–$60k/yr receptionist role with roughly $200–$500 per month.
Instant responses
Answers arrive in sub-seconds instead of hours, so leads never wait.
Resolves most on its own
Handles 60–70% of conversations end to end, escalating the rest to a person.